Disney enforces stricter disability access regulations to prevent guests from bypassing lines | US News

Disney has announced changes to its Disability Access Service programme (DAS) in response to some guests exploiting current rules. The programme, launched in 2013, assists guests with developmental disabilities such as autism by allowing them to avoid waiting in ride queues for an extended period. Under the new policy, the number of people allowed to use the pass at one time will be reduced from six to four in certain parks starting next month. It is unclear if families of six or more will be exempt from this change.

Additionally, guests will have to wait 120 days before reapplying for the DAS programme, double the current waiting period of 60 days. The popularity of the DAS program has increased significantly in recent years, with applications tripling, including some individuals attempting to use the service inappropriately.

Disney emphasized the importance of providing a great experience for all guests, including those with disabilities, and stated that they do not require proof or documentation of disabilities from guests. Those found to have lied about a disability can face permanent banning from the parks.

The new rules will take effect on 20 May at Disney World in Florida and on 18 June at Disneyland in California. Disney remains committed to delivering innovative support services to ensure all guests have a wonderful experience at their theme parks.