Mistaken $4,200 First-Class Flights from Sydney to LA Due to Qantas Code Error
The customers have now been changed to business class, with a full refund on offer.
Qantas has been forced to provide heavily discounted business class flights to customers who booked a first-class ticket from Sydney to LA for just over $2,000 each way.
The lucky customers were able to snap up super cheap flights from Australia to the United States.
Qantas confirmed to The Epoch Times that a coding error led to the wrong first-class flights being put up for sale online.
Now, the airline has written to these customers and rebooked them to a business class cabin, which is still a massive upgrade on the usual price.
“We have identified that your booking was affected by this error and are contacting you with an important update about of booking,” the message said.
A first class flight from Sydney to LA was sold for $2,191, with the return flight on offer for $2,108 in one instance published online.
One customer said she had managed to get a Sydney to LA to New York flight for $4,600.
