Delta’s Diversity, Equity, and Inclusion Officer Advocates for Elimination of Traditional Gate Announcements to Promote Inclusivity – One America News Network
OAN Staff James Meyers
2:07 PM – Friday, August 9, 2024
Delta Airlines has fully embraced the diversity, equity and inclusion (DEI) agenda over the past few years and now the chief officer of that department believes the phrase “ladies and gentlemen” isn’t inclusive enough.
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Delta’s Chief Diversity, Equity, Inclusion & Social Impact Officer Kyra Lynn Johnson has said publicly Delta is continuing to “boldly pursue equity.”
As a result, it has impacted every level of the company, from its hiring practices to the language it now uses in gate announcements.
“So we’re beginning to take a hard look at things like our gatehouse announcements. You know, we welcome ‘ladies and gentlemen.’ And we’ve asked ourselves, ‘Is that as gender inclusive as we want to be?’” Johnson said during a February 2021 panel with other DEI insiders. “You know, we’re looking at some legacy language that exists in some of our employee manuals. And getting to the root of the way some things are described and saying, ‘Does that actually send a message of inclusivity?’”
This comes after Delta released an inclusive language guide in December 2020, which advised employees and leaders against using terms that state there are only two genders.
“Use gender-neutral language and pronouns. Do not use language that suggests a gender binary (male-female),” the Delta guide said.
A Delta spokesperson told Fox News Digital that the company wants its employees to use inclusive language.
“Delta encourages our people to use language that is inclusive of everyone as our global customer base includes a broad range of diversity in cultural backgrounds, identity and experiences,” the spokesperson said.
In 2021, during a DEI panel meeting, Johnson stressed how it was important for Delta to be an “antiracist company.”
“To really come out and say, as an organization, that we are an antiracist company was really important to us,” she said. “We are going to actively seek diversity. We’re also talking about how we’re going to boldly pursue equity. And we’re talking about the steps we’re taking to consciously promote inclusion.”
“So, we realize, like many of you have, that it’s not enough just to say, ‘We aren’t racist,’ but to say that you are anti racist,” Johnson added.
Delta has also doubled-down on its approach for who they hire.
“We said we’re going to reimagine and redefine our talent strategy,” Johnson said, with a focus on being “intentional about the representation that we need.”
She added that the metrics of DEI would be closely monitored and measured by Delta’s DEI team.
“We’re starting on a quarterly basis to specifically measure those representation gaps at every level of the company. So we’re looking at the front line representation gap,” she said.
Johnson said in a November 2021 interview with The Airline Tariff Publishing Company, that Delta was looking to push DEI externally.
She said the airline looked at how it was spending its “PAC dollars” and which “legislation we should support” to mitigate what it deemed “inequity,” she said.
“The next thing we said is we were just going to flat out address inequity,” she said. “And when we say we’re boldly pursuing equity, that’s what we mean. So we were going to lend our voice and our brand to things that support…justice and…equity. We’re going to look at where we spend our PAC dollars. We’re going to look at what legislation we should support,” Johnson said on the DEI panel.
Despite the push, other employees have not been “comfortable” with the changes, according to the DEI Officer.
“Perhaps the greatest challenge has been normalizing those conversations,” she said. “So, notice I said the company has set an expectation that those conversations are to be normalized…That doesn’t mean everyone feels that way. It doesn’t mean that everyone’s comfortable having those conversations.”
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