The Public Service Pay Centre is shown in Miramichi, N.B., on July 27, 2016. (The Canadian Press/Ron Ward)
Up to a quarter of federal government employees are still experiencing problems with their pay because of the troubled Phoenix pay system, and the government might be running out of time to collect on overpayments.
A new report from Canada’s auditor general says 28 percent of civil servants in its sampling had errors in their pay, which is down from an estimated 47 percent last year.
Meanwhile, more than $500 million in overpayments were made to more than 100,000 employees, some dating back more than three years.
If the government doesn’t collect those overpayments soon, the auditor says, it may run out of time to use some recovery mechanisms because of legal limitations.
The Phoenix system was launched in 2016 and was meant to consolidate dozens of antiquated pay systems and save the government millions each year.
Instead, it resulted in massive upheaval and has cost the government more than $2.1 billion.