Canadian airline executives facing scrutiny over carry-on bag fees are urging the federal government to reform the country’s aviation system to make travel more affordable.
CEOs of Air Canada and WestJet appeared before a parliamentary committee to address their recent decisions to implement carry-on bag fees. Air Transat and Porter Airlines also testified at the hearing.
Parliamentarians grilled the executives following Air Canada’s announcement that customers with a basic fare must check carry-on bags for a fee. WestJet had previously introduced an “UltraBasic” fare allowing only a laptop bag or small backpack on board.
This trend reflects airlines increasingly relying on ancillary fees for services like checked bags and snacks.
Committee members challenged the airlines on the impact of these additional fees, arguing they are making air travel less affordable for Canadians.
Liberal MP Angelo Iacono questioned the acceptability of these fees when Canadians are facing financial challenges, while Vance Badawey pressed WestJet to disclose its profit margins for transparency.
The airline executives defended their fare structure, stating that different service levels provide passengers with choices and ultimately lower travel costs.
WestJet CEO Alexis von Hoensbroech highlighted the popularity of the UltraBasic fare, resulting in lower costs for travelers. He emphasized the importance of sharing factual information amid perceptions about affordability.
Von Hoensbroech acknowledged the affordability crisis but called for significant reforms to the aviation system to truly reduce air travel costs in Canada.
He identified government policies and third-party fees as contributing to high airfares in the country, suggesting freezes on fee hikes and changes to how airports are charged for land use.
